Annabel Croft Tennis Holidays - Booking Terms & Conditions
Please read through these terms and conditions carefully before making your deposit payment and confirming your tennis holiday. Thank you.
Agreement: When booking a holiday, a contract is made when a client receives a final booking confirmation and makes a deposit of at least 25% of the total holiday cost. The lead name on the booking form accepts responsibility for payment for everyone listed on the booking form and is responsible for ensuring that all other persons listed on the booking form have read the booking conditions below and are aware of the booking details.
Balance Payment: The final balance is due eight weeks before the date of departure. All final payments due will be notified no later than 10 weeks before the departure date. Payments may also be made before this deadline to any additional amount relating to the total cost of the booking over and above the deposit amount. Bookings made less than eight weeks before departure must be paid in full.
Changing your booking: Changes can be made to a booking after the deposit has been paid but changes may carry an administration fee of £15-£25 depending on the work involved. All payments relating to changes of bookings must be made immediately.
Cancellations: All cancellations must be sent in writing and will be effective on the date which they are received by Annabel Croft Tennis Holidays. Cancellation charges are payable as follows:
Period before departure notified Percentage of total cost payable
Over 12 weeks Deposit only
8-12 weeks 50% of total cost
4-8 weeks 75% of total cost
Under one calendar month 100% of total cost
Tennis Reservations: Any bookings made in advance for tennis coaching services are subject to participation numbers and availability. In particular, any adult or junior group coaching packages that are purchased are subject to minimum numbers in order to proceed. In the advent of insufficient numbers of players for a particular course, a suitable alternative will aim to be delivered to the same cost of the original course booking. (i.e 1 x Grand Slam Package @ €495.00 for 20 hours coaching would equal 8 hours of individual tennis coaching @ €65.00 per lesson)
Accommodation: In the unlikely event of any problem with accommodation or other pre-booked elements , please bring your complaint to the management team in resort immediately. Unfortunately, any complaints must dealt with in resort as Annabel Croft Tennis Holidays only acts as the booking agent for accommodation and other resort based services and as such does not act in a management capacity.
Information Accuracy: Whilst every effort is made to ensure that the accuracy of information is correct, Annabel Croft Tennis Holidays are relieved of any liability due to errors or omissions. The prices printed are valid at the time of publication. We reserve the right to increase or reduce any of these prices any time after publication.
Insurance: We consider it essential that you take out suitable insurance cover before you travel. We do not provide any personal insurance cover with any of our holidays. All Annabel Croft Tennis Holidays are covers under ATOL Bond No. 10425 and ABTA Licence No F6384
For further questions regarding these terms and conditions, please contact:
Annabel Croft Tennis Holidays: 0203 170 8393